Appliance Repair Service Software

Appliance Repair Service Software

Producing software for the appliance repair industry for over 25 Years

Thoughtful Systems has been creating, fine-tuning and perfecting software for appliance repair businesses for over 25 years. We included many features in our software long before our competitors, and we continue to travel on the leading edge of software development. As an appliance repair business owner, you can join us for the journey and benefit from the best in computer technology to make your businesses more organized and more profitable.

A valuable feature of our Scheduling Manager service software is the integration of information. All information relating to customers, employees, job scheduling and accounting is integrated and easily accessible. You can share all information across platforms — Desktop version, Online version, Mobile version and the Customer-Employee Portal.

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monthly calendar for appliance repair business

Multiple Job Scheduling Calendars

Choose from more than 8 interactive job scheduling calendars with drag and drop capabilities. Add, delete, change, view or complete a job with a simple click of the mouse. Each unique calendar provides a different window/view into your scheduled jobs.

Customer Information for appliance repair business

Manage Your Customer Relations and Bring in New Clients

Scheduling Manager provides extensive Customer Relation Management (CRM) tools to keep your business running smoothly and your customers happy. CRM features include tracking leads and sales funnel statistics, along with customer management, all in one place.

Scheduling Manager also provides an optional interface to Infusionsoft, a leading marketing and sales enhancement software program.

Email features for appliance repair businesses

Increase Productivity with the Integrated Email Module

Scheduling Manager Integrated Email module is excellent marketing tool. You can send a personalized e-mail message or you can choose from a number of predefined e-mail messages for job reminders, work orders, invoices, holiday greetings, special promotions and anything else your appliance repair business might need.

Customer defined fields for appliance repair business

Customize the software with User-Defined Fields

Scheduling Manager provides 8 User-Defined fields, so that you can customize the program to the demands of your appliance repair business. You can label the fields yourself and use them to store whatever information you need.

Sales tracking for appliance repair businesses

Improve your Sales with the Sales Tracking Module

The Sales Tracking module streamlines your entire sales process from first contact with your prospective customers, right up to their acceptance or refusal. You can then run reports to view the number of prospects at various sales stages.

This analysis helps you to improve your sales process as you can easily see what works and what doesn’t.

Jobs-at-a-glance feature for appliance repair businesses

Jobs At-A-Glance

Jobs At-A-Glance lets you quickly see your customer’s upcoming jobs and their job information all from the Customer Information screen.

This is a great tool for when your customer calls. It means you can look them up and see their job history and future orders in a matter of seconds!

All Accounts Receivable in One Place

Invoices, statements, payments, account balances, aging reports –  all available with one mouse click.
Automatically create invoices when you complete a job and see a customer’s account balance update immediately on the information screen. With this information, you can produce aging reports, sales reports and profitability reports in a flash! Seamless optional integration with QuickBooks, MYOB, Sage and other accounting packages.

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From a Satisfied Customer
“I had Thoughtful Systems Customize a job ticket for me way back in June of 1999 and we are still using the same ticket design! The software has helped us be well-organized and present a professional image to our clients.”

– Claire Pirie, Oakland, California

Benefits of Using Our Software to Manage Your Appliance Repair Business

Enter information once only. No need for multiple software programs, which create inefficiencies, and can lead to errors. When you complete a job, an invoice is created, time spent by each maid on the job is recorded, payroll is calculated, and the amount paid by the customer is recorded.

Increased efficiencies for your organization lets you focus on marketing, gaining new customers, and lead generation.

Integrated E-mail marketing tools help you get new clients, and market new services to existing clients.

Specially designed for appliance repair businesses. Used by thousands of service businesses in more than 15 countries.

From A Satisfied Customer
“Scheduling Manager has been an invaluable management and marketing tool for me. I’ve used it since I was a startup years ago and am still finding it an effective management system now that I have over 40 employees. I couldn’t have grown so fast without it.”

– Miriam Kahn, New York City, NY

© Thoughtful Systems, Inc. 2015