Window Cleaning Business Software
If you want to run a profitable window cleaning business, a couple of squeegees and some cleaning supplies are not going to cut it in today’s very competitive marketplace. How do you make your window cleaning business stand out from the competition and bring in customers that remain with you long-term? Professional image, consistent marketing, and reliability will put you ahead of other window cleaning competitors who do not present a professional first impression, fail to show up on time, and do not send reminders and flyers to their customers.
Thoughtful Systems has been creating and enhancing Scheduling Manager software for window cleaning businesses for almost 30 years. We provide a complete software management tool to aid you in running your window cleaning business more efficiently and more productively and always staying ahead of competition. With our Scheduling Manager software, you can spend less time on trivial and repetitive tasks, such as employee management and inventory tracking, and instead focus on those areas of your business that will lead to greater customer satisfaction and result in higher profits.
See What Scheduling Manager Can Do for You
Present a Professional Image to Your Customers
Presenting a professional image is important. If you can respond to a service call quickly, produce professional looking estimates, and communicate with your customers, these will go a long way to securing new customers and getting valuable referrals.
With Scheduling Manager, you can easily create professional looking estimates and email or hand them to a customer. All features are completely customizable, so you can create your own options for estimating. With the instant estimates feature in our SM-Mobile App for service businesses, the employee can immediately create an estimate and show or e-mail it to the client. No more waiting for the employee to return to head office before the client can get an idea of how much the window cleaning services they want are going to cost.
The Caller-ID feature shows incoming calls as a pop-up on your screen, allowing you to quickly access the customer’s record with just a click. Details of incoming and outgoing calls are recorded with the Phone Activity Log. This feature not only saves time for your office staff, but also helps to present a professional image when current or prospective clients call your office.
Run Effective Marketing Campaigns
Find out which areas of your windows cleaning business are the most profitable, focus on those, and market, market market!
Integrated E-mail Module
Scheduling Manager is equipped with an email module that allows you to send messages to customers or employees with a simple click. Choose from a number of predefined e-mail messages or create your own job reminders, job tickets, holiday greetings, special offers, general marketing pieces, or anything else your window cleaning business might need.
Use the Reminders Feature to remind you or anyone else in your organization to call someone, or respond to a complaint, or any other task. A very helpful aide to the user who wants to get the maximum out of the software for mark
eting purposes as well as for general organizational efficiency.
The Sales Tracking module tracks your entire sales process from first contact with your prospective customers, right up to their acceptance or refusal. You can produce sales reports and view the number of prospects at various sales stages. This analysis helps you to see what works and what doesn’t and improves your sales process.
Improve Your Reliability
Your customers need to know that you will always be there on time. Whether it is a recurring or a one-time job, your window cleaning clients expect professional service and fast and reliable billing and payment processing. Scheduling Manager for window cleaning businesses provides you with helpful tools to automate your scheduling, keep in touch with your employees, and communicate with your customers.
Integrated Text Messaging
With SMS/text message feature in Scheduling Manager, you can send automated mass texts with all the job details to your employees’ mobile devices. Select a predefined message with the job information already filled in for you or create a custom SMS message. With this feature you can quickly send appontment reminders to your employees and customers, improving your efficiency and customer service and saving time for your office staff.
GPS Capabilities Let You Know Where Your Employees Are
The GPS feature allows you to track employees so you can keep records of arrival and departure times from the job site.The GPS feature on our SM-Mobile App records the location of each employee once every few minutes. When an employee punches in to the job with the mobile app, the time and GPS location is recorded. This way you can verify the times your employees are actually on-site. These records are useful for billing clients for every employee at their location for times shorter or longer than the specified time.
From a Satisfied Window Cleaning Business Customer
We have been using the Scheduling Manager from Thoughtful Systems for our window and carpet cleaning business for the past three years. We are very pleased with our decision to purchase this software, which was recommended to us by the owner of another window cleaning business.
There are lots of features in the software that we really love. One of these is the Caller ID feature. We can see on our screens the phone number and name of the person calling, and if they are already in our system, you can just click a button to go right to their data screen. This is really helpful. It means I have the client’s information on my screen as I talk to them, without making them wait. Overall, I give Thoughtful Systems and their software a 10 out of 10!
Nancy Miller, ClearPro Window & Carpet Cleaning, Scottsdale, AZ