thoughtful service business software, home health care software and employee scheduling software
 
  Resellers | Jobs | Links | About Us | Site Map | Contact Us
service business software home health page Employee Scheduling Software Industry service industry software Employee Scheduling Feature Updates Scheduling Software Downloads Articles about employee Software Employee Scheuduling Consulting for your home health and service business and custom programming Custom Web Design
 
 
 
overview of service business software download a demo of our service business software Request More Info about scheduling software Contact a Salesperson about management software
         
Feature List
Customer Information
Employee Information
Team Information
Work Codes
Job Scheduling
Accounts Receivable
Payroll
QuickBooks Interface
Mapping Capabilities
Outlook Interface
HopStop Interface
Estimates
Email Module
Caller-ID Module
Equipment Manager
Inventory Manager
Networking Options
     
 
service business software
6 Different Scheduling Screens
There are 6 different scheduling screens to choose from in Scheduling Manager so you have the most options for viewing your jobs, simply pick the one you like! No other scheduling software has this many options.
service business scheduling software
Click image to expand.
 
 
Monthly Job Calendar
The Monthly Job Calendar provides more flexibility for how you can view your jobs.
 
It can be adjusted so that you can either see a whole month at a glance, or 2 weeks at a glance or even just one week at a time.
 
You can also change the view to see jobs for just one team, or for just one customer.
service business scheduling software
Click image to expand.
 
 
Weekly Dispatch Calendar
The Weekly Dispatch Calendar is one of our newest additions to our suite of Interactive Job Scheduling screens.
 
It still has all the same great features and options of previous interactive calendars, but also allows you to drag and drop jobs to move them, or to "stretch" jobs out to change Start or End times.
 
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
service business scheduling software
Click image to expand.
 
 
 
Daily Dispatch Calendar
The Daily Dispatch Calendar is one of our newest additions to our suite of Interactive Job Scheduling screens.
 
The Daily Dispatch screen is very similar to the Weekly Dispatch calendar, but instead of displaying the schedule for 1 team at a time, it instead displays jobs for all teams for 1 day at a time, where each team's jobs appear in a different column.
 
The different layout of this screen makes it ideal for companies with large volumes of jobs.
 
service business scheduling software
Click image to expand.
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
   
 
 
Availability Calendar
The Availability Calendar allows you to create templates for the availability of your employees. This is a great feature if you have many employees who work part-time, for example, Monday and Tuesday mornings and Wednesday and Friday afternoons.
 
It works in conjunction with the Weekly Dispatch Calendar and the Daily Dispatch Calendar and allows you to view both your availabilities and scheduled jobs at the same time.
 
You can also mark a particular absence for an employee if, for example, they have a doctor appointment and will not be working at a time when they normally would be.
 
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
service business scheduling software
Click image to expand.
 
 
Daily Dispatch Calendar Deluxe
The Daily Dispatch Calendar Deluxe is a powerful new tool that contains some exciting new features such as:
Drag and drop capability.
"Stretch" jobs to change job times.
Team members are listed at the top of the screen.
Used hours and available hours for each team are totalled at the bottom of the screen.
Select the information you wish to show on the jobs, such as address, city, zip code, charge, etc...
Select your own colors for each team.
Shows schedules for all teams.
Telephone icon indicates customers that require a reminder call. The telephone changes color to indicate whether the call has been made yet.
Key icon indicates which customers you possess keys for.
Drag sick or absent employees from the team. If this employee is the team leader (driver), then the other employee in the team is moved to an Unassigned list, where they can be reassigned. In this case the jobs originally scheduled for this team are also moved to the Unassigned list and their length is adjusted to reflect the new number of employees performing the work.
SMS text message reminders to all customers who require a reminder in a matter of seconds.
Daily Management Calendar
Click image to expand.
 
This calendar has been designed to streamline your scheduling and dispatching process and includes many useful features that provide you with a picture of your day at one glance.
 
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
 
Employee Scheduling Calendar
The Employee Scheduling Calendar is a new calendar with some great new features.
 

Like the Weekly and Daily Dispatch Calendars, it allows you to drag, drop and stretch your jobs to move them around.

 
Unlike our other calendars, however, this calendar lists jobs by employee.
 
The employees' names are listed vertically down the left-hand side of the screen, and the jobs are represented by bars next to the employees' names.
 
The green shaded bars represents the employees' available time spots.
 
Hovering the mouse over any job displays certain information on the right-hand side of the screen.
Employee Scheduling Calendar
Click image to expand.
 
If more than one employee is assigned to a particular job, the two employees' jobs will be connected by a line.
 
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
 
Customer Dispatch Calendar
The Customer Dispatch Calendar is an interactive calendar that shows you jobs by customer.
 

From this screen you can add, edit, delete and complete jobs.

 
In addition to this, you can drag-and-drop the jobs and customize the appearance of the screen.
 
Customer Dispatch Calendar
Click image to expand.
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
 
Recurring Scheduling
In Scheduling Manager there are over 40 different types of frequencies to choose from.
 
This means that you can create any kind of schedule you wish!
service business scheduling software
Click image to expand.
Future jobs are added in automatically for you. You simply need to print out your job tickets/work orders for your employees for the next day, next week, or whichever period you wish!
 
 
Job Notes
When customers call you can enter job notes for your employees with any special instructions.
 
You can entire these notes to carry through the entire schedule or for one single job.
 
There is no need for your office staff to remind the employees, the notes will print out on their service orders!
service business scheduling software
Click image to expand.
 
 
Job Notes Templates
You may have a set of notes or instructions that you will wish to re-use quite often.
 
In this case, you can use the Job Notes Templates to define a list of instructions so that when creating new schedules instead of re-typing the list again, you simply need to select the notes you wish to import and they will be imported and applied to the job for you.
 
You can create an unlimited number of Job Notes Templates to use in this way.
scheduling software job notes templates
Click image to expand.
 
 
One-Time Changes
It couldn't be easier to make changes to your jobs.
 
Simply double-click a job on the calendar and it will "explode" allowing you to change any details for the job for the day, the charge, job notes, employees assigned, etc.
 
The New and Improved Features
Recent additions and improvements to the Explode Job Screen include a tab that shows all User-Defined fields for the customer. These fields can be renamed by you to be used to store whatever information you wish. Some examples of common uses would be "Pets" or "Model #" or "Customer Type".
 
The new and improved Explode Job screen also now has a Calenders tab that shows all other jobs scheduled for the customer.
 
one time changes to jobs
Click image to expand.
The new screen also has a "Go To Customer Record" icon that will take you to the customer's information, if you wish to look up their email address or their account information, for example.
 
 
Entire Schedule Changes
In addition to being able to make one time changes on jobs, you can also make changes to entire schedules.
 
This will save you enormous amounts of time if, for example, an employee leaves the job permanently, if you increase the job charge for your customer, or if your customer decides they want to to come on a different day.
service business job scheduling
Click image to expand.
   
 
 
Display Options
In Scheduling Manager, we aim to provide you with software that's as flexible as possible, to give you many options of viewing your data so you get the most from your purchase.
 
This is why nearly every screen in Scheduling Manager is fully customizable so you can make it look exactly the way you want.
service business software
Click image to expand.
   
 
 
Job Completions
The best part of Scheduling Manager, where everything comes together, is on the Completions Screen.
 
It is the simple act of completing a job (as simple as a click of the mouse) that simultaneously updates your accounts receivables (creating an invoice for your customer if desired) and up also updates your employees' payroll information.
 
This means there is no double entry for you. Everything is updated at the time the completion is performed and all you are left to do is run your reports, or print your invoices or statements. It's that easy.
 
In addition, the Completions Screen offers you yet another place to modify details of the jobs, if for example, one of your employees did not turn up at the work site.
job scheduling software for service businesses
Click image to expand.
   
 
 
Bulk Completions
In Scheduling Manager you have the option to complete multiple jobs at the same time. This is perfect if you have many jobs for which the actual job details for work performed were the same as that scheduled.
 
This means there is no double entry for you. Everything is updated at the time the completion is performed and all you are left to do is run your reports, or print your invoices or statements. It's that easy.
 
In addition, the Completions Screen offers you yet another place to modify details of the jobs, if for example, one of your employees did not turn up at the work site.
jobs software for service businesses
Click image to expand.
   
 
 
SMS Text Message Jobs to Employees
 
Now users can click a button on the Daily Management Calendar, which will cause the system to send an SMS message to all customers who require a reminder call.
 
In Scheduling Manager you can easily send SMS text messages of your jobs to employees.
 
You can text a predefined message with a click of the button that contains all job information, or you can type your own message for the employee.
 
Some users have found this feature very useful. One user in the UK found that this feature would save his staff approximately two hours a day. He calculated that this would result in savings of approximately £10,000 ($20,000) per year!
 
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
jobs software for service businesses
Click image to expand.
 
 
Task Manager
The Task Manager is a new flexible tool in Scheduling Manager that allows you to create rooms for customers if you choose.
 
The feature also allows you to create templates, for example for a 3-Bedroom 2.5-Bathroom house, that will automatically apply the rooms associated with such a house to the customer.
 
You are then able to specify tasks to be performed in each room. For example, change bedsheets in the bedroom and mop the floors in the kitchen.
 
The software also calculates the cost of the job for you based upon the tasks that you select and the size of the rooms.
 
scheduling software for service businesses
Click image to expand.
Watch Movie
   
This feature is not included with the basic package, but it can be purchased as an additional module.
 
 
 
 

Home | Industries | Software | Upgrades | Downloads | Articles | Consulting | Web Design
Resellers | Jobs | Links | About Us | Site Map | Contact Us

© Thoughtful Systems, Inc. 2010
P.O. Box 297151 Brooklyn, NY 11229 USA
Tel: 800-759-2532 (USA) Tel: +1 718-369-0608 (International) Fax: (347) 987-3927
Tel: 020 7617 7242 (UK) Tel: (02) 8003-4247 (Australia)