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Leader in Service Business Software for 25 Years |
Thoughtful Systems
has been developing software for various field service businesses for over
25 years. During that time, we have developed
software for the maid service,
pest control, home health care, pool and spa, janitorial,
carpet cleaning and other service industries
in many countries. Our flagship
product, the Scheduling Manager, has been
judged the leader in employee scheduling
software by professionals, users and others in various specialized industry groups.
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| Our software excels at job
scheduling, employee scheduling and team scheduling, as well as in many others. We offer several unique
features specifically for the service business industry, not found in our competitors. We offer telephony features
that no other service management software
offers. For example, our Caller ID Module
is unique — with this feature installed,
you see the calling number of your lead or
client as the phone rings. The Caller ID of
the incoming call is shown. If the caller
has called before, The Scheduling Manager
finds the customer record and displays it
on the screen. This is also integrated with
the phone log, which records all outgoing
as well as incoming calls. We make use of
all possible aspects of computer telephony.
Also, you can send SMS text messages directly
from the Scheduling Manager software, a unique feature amongst employee scheduling software programs. |
| Thoughtful Systems now offers the finest in field service management software with the advantage that you know the base system has been thoroughly tested in many different business settings over a number of years, making it robust and mature. With the specialized features available for specific field service management enterprises, and the fact that Thoughtful works with each client on an individual basis, you are assured of having powerful, effective software to help give your business a competitive advantage! |
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Customer Management |
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Employee Management |
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Job Scheduling |
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Employee Scheduling |
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Billing |
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Payroll |
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Customer Management |
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Bidding and Estimating |
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Workloading |
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ISSA Codes |
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Link
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| Place a link to our software
on your web site and receive a
50% discount on a new Scheduling
Manager module. Read
more ... |
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Web
Design Services |
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| Also, inexpensive pre-defined
template designs available,
which are perfect for new
businesses on a budget. |
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Become
a Reseller |
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| Join Thoughtful Systems
in the interesting and lucrative
business of software sales! |
| Visit
Become a Reseller |
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Service
Industries Served |
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About
Thoughtful Systems |
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| We began by developing
customized solutions for
various clients. Our clients
have included several Fortune
500 companies, as well as
many medium and small size
businesses. Unlike some
companies offering software
to field service businesses, we
design and develop our software
in-house. The development
team is headed by software
engineers with over 20 years
of experience, and our software
quality management process
conforms with industry standard
software quality management
protocols. |
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| We have expertise in stand-alone
software development, as
well as in web-based development
and in telephony-based applications. |
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| Our ethic is to provide
you, the business owner,
with useful and powerful software tools,
which will help in making
management processes more
efficient, thus making your
business more profitable.
We take care of our service
business clients so that
they, in turn, can provide
an excellent service to
their customers. |
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| Our software is covered
by our no-questions-asked
money back guarantee: If
you are not satisfied with
your purchase within the
30-day trial period, simply
return the software to us
for a refund! This guarantee
applies to our maid service
software, home health care
software, pest control software,
janitorial software and
other pre-packaged service
industry software offerings.
Custom software contracts
are negotiated separately. |
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| So, whether you're looking
for HVAC software, maid
service software, software
for pest control businesses,
or you're looking for the
finest home health care
software, or software for
any other field service business,
speak with one of our consultants,
and find out for yourself
what Thoughtful Systems
service industry software
can do for you! |
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Upgrades |
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| Learn more about out latest updates
and enhancements to your job and employee
scheduling software, or your job estimating
software ... Upgrades |
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Internationally
Known |
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| Custom versions of our service industry
software products are available for the United
Kingdom, Ireland, Canada, Australia, New Zealand,
France, The Netherlands, Mexico, The Bahamas,
Bermuda, Bolivia, Curacao, Jamaica, South Africa, Croatia,
Vietnam, Zambia and several other countries
(as well as the United States, of course).
Each specific country version of our field service management software includes currency
format and date format for the specific country,
as well as other features to accommodate specific
requirements for each country. If you don't
see your country listed specifically, call
us and we'll arrange to set up the software
for your specific country. |
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Caller
ID Module |
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Thoughtful
System’s unique
Caller ID Module helps you manage
your sales and marketing process
more effectively! See who's calling
immediately on your screen, and
retrieve their information instantly. |
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QuickBooks
Interface |
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Thoughtful's QuickBooks
real-time interface is an excellent
way to exchange information between Scheduling
Manager and QuickBooks. Enter invoices or customers once in Scheduling Manager and the information is immediately available in QuickBooks! Another great time-saver from Thoughtful Systems. |
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| QuickBooks
users can now transfer their customers,
invoices and more in a matter
of seconds, in real-time. This
makes it quick and easy to start
using Scheduling Manager, if you're
already using QuickBooks. All
information is transferred and
updated automatically with the
QuickBooks real-time interface. |
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Read More About our QuickBooks Interface Software |
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Thoughtful’s Air Duct Cleaning Service Software
is based upon the same platform as our other software
for specific service businesses, such as lawn care, home
health care, maid services, etc. It includes all the features
you’d expect from a top quality program for the
air ducts cleaning industry. Hundreds of air duct cleaning
businesses in the U.S. and elsewhere are using Scheduling
Manager for Air Duct Cleaning to become more efficient,
save time and money through use of the latest computer
technology. It’s a breeze to maintain appointments,
perform employee scheduling and job scheduling, as well
as accounts receivable and payroll efficiently with Scheduling
Manager for Air Duct Cleaning Businesses. The Windows-based
software is a complete management tool.
Our Building Maintenance software was developed as a natural
outgrowth from the first program developed by our founder,
The Cleaning Manager. At the first show devoted to the
janitorial/commercial cleaning industry, there was not
too much software in evidence. There were few companies
who had realized the power and competitive advantage that
could be gained from using professionally developed, multi-functional
service business software such as The Scheduling Manager.
Though a few early adopters managed to use the software
to catapult their businesses forward and become more efficient
and profitable through realization of the increased efficiency
realized from our software. The problems and requirements
for commercial cleaning are of course somewhat different
from those facing residential cleaning businesses. Generally,
building maintenance companies have many more employees
to cover under the employee scheduling part of the software.
Also, costing and payroll are big issues, as is job estimating.
Our Job Estimator software, now in use by one of the largest
commercial cleaning franchises in the country, proved
to be a boon to those in the janitorial industry. Use
of The Job Estimator allows the owner of a commercial
cleaning business to quickly perform workloading and generate
an estimate for a job, and print out a professional looking
quote. The built-in templates and the standard production
rates (from the ISSA and elsewhere) are a great help in
producing quick and accurate estimates for any job estimating
need.
We have the right Chimney Sweep Service Software for you.
Consisting of the base package of The Scheduling Manager
with many special features you’d expect from software
designed for chimney sweep businesses. At last, someone
has produced a software program that’s easy to use
and has the power and functionality to perform all you
need, including employee scheduling, accounting, payroll,
integrated mapping features, caller ID features and more.
Our Drain Cleaning Business Software includes all the
features you would expect from a software program specifically
customized for a drain cleaning business. Including features
for customer information management, job and employee
scheduling, payroll calculation, reminders, mapping features,
invoicing and more. All at a great price! Other modules,
such as Caller ID and QuickBooks Interface, available
as options.
Thoughtful’s Fire Extinguisher Maintenance Software
is based upon the same winning base platform as our other
special offerings for specific service businesses, such
as pest control, lawn care, maid services, home health,
etc. It includes all the features you’d expect from
a top quality program for the fire extinguisher maintenance
industry. Hundreds of fire extinguisher and fire sprinkler
maintenance businesses in the U.S., South Africa, Canada,
the U.K. and many other countries use Scheduling Manager
for Fire Extinguisher Maintenance to become more efficient,
save time and money through use of the finest computer
software. It’s a breeze to maintain appointments,
perform employee scheduling and job scheduling, as well
as accounts receivable and payroll efficiently (and monitor
phone calls with our Caller ID Module) with Scheduling
Manager for Fire Extinguisher Maintenance Businesses.
We have the right Furnace Maintenance Service Software
for you. Consisting of the base package of The Scheduling
Manager with many special features you’d expect
from software designed for furnace maintenance businesses.
At last, someone has produced a software program that’s
easy to use and has the power and functionality to perform
all you need, including accounts receivable, employee
scheduling, payroll, integrated mapping features, pop-up
Caller ID and more.
In 1999, Thoughtful adapted The Scheduling Manager to
a new business segment in the service industry: Home Health
Care. We realized that the Home Health Care Industry was
expanding due to the aging baby boomers and wider attempt
by authorities to organize health care at home for patients,
wherever possible – this was preferable for most
patients and more cost effective for government and insurance
companies. We realized that most offerings for the home
health industry were old-fashioned and limited. So we
created a new version of our employee and job scheduling,
accounting, payroll, patient information (and more) software
for the Home Health industry. We now include capabilities
to create 485s and OASIS forms, and include the most comprehensive
array of payroll options for employees, as well as multiple
billing options for patients – including private
pay, 3rd party pay, Medicare and more. Comes with complete
database of current ICD-9 codes. And more ... Try out
our unparalleled software for Home Health Care businesses
today.
Janitorial
Business Software
Our Janitorial Business Software (Commercial Cleaning
Software) was developed as a natural outgrowth from
The Cleaning Manager, the first software available
for the cleaning industry. At the first show devoted
to the janitorial/commercial cleaning industry, there
was not too much software in evidence. There were
few companies who had realized the power and competitive
advantage that could be gained from using professionally
developed, multi-functional service business software
such as The Scheduling Manager. Though a few early
adopters managed to use the software to catapult their
businesses forward and become more efficient and profitable
through realization of the increased efficiency realized
from our software. The problems and requirements for
commercial cleaning are of course somewhat different
from those facing residential cleaning businesses.
Generally, commercial cleaning businesses have many
more employees to cover under the employee scheduling
part of the software. Also, costing and payroll are
big issues, as is job estimating. Our Job Estimator
software, now in use by one of the largest commercial
cleaning franchises in the country, proved to be a
boon to those in the janitorial industry. Use of The
Job Estimator 2009 allows the owner of a commercial
cleaning business to quickly perform workloading and
generate an estimate for a job, and print out a professional
looking quote. The built-in templates and the standard
production rates (including ISSA production rates
and others) are a great help in producing quick and
accurate estimates for any job estimating need for
the cleaning industry.
Our Maid Service Software is the leading
product in the field of service business software. We
were the first to produce software for the cleaning
industry, more than 22 years ago. Our maid service software
provided integrated customer information, accounts receivable,
employee management, job scheduling and payroll functions
way back then. That DOS product for residential cleaning
eventually was migrated to the Windows environment,
and it has grown ever since. Several other companies
tried to emulate our house cleaning software, and have
produced imitations. The original version of our employee
scheduling and job scheduling software, as modified
and enhanced over the years, remains the number one
in the industry. To maintain our leading position, we
are continually improving our software for maid services,
because we listen to our users in the residential cleaning
industry, and provide them with the features they request
in our software for maid services. Includes QuickBooks
interface module (optional).
Thoughtful was inspired to create our Party and DJ Service
Software when a close friend of one of the principals
of the company requested we adapt our award-winning
employee and event scheduling software, with billing
and routing capabilities, to the DJ industry. Back in
the early 1980s there were a few people working as mobile
DJs, providing entertainment for parties, weddings,
sweet 16s, birthday parties and what-have-you. This
industry has burgeoned since that time, and for many
people, it is preferable to have a DJ at a wedding rather
than a band. A versatile DJ can provide a wide range
of sounds and moods during the event, whereas a band
tends to maintain one particular style, and it takes
frequent breaks. Try out Scheduling Manager for DJs
and Party Planners, for the best available software
for this service business – keep track of leads,
appointments, special needs and amounts owed by clients,
take advantage of the Caller ID Module, and more …
Thoughtful’s Pet Walking Business Software is
a unique combination of the features available in our
other software offerings for personal service businesses.
Includes special invoicing options. Includes also features
for job scheduling, customer information management
(CRM), payroll preparation, employee scheduling, mapping,
dispatch, e-mail options, built-in credit card processing
features, and capabilities to record types, names and
other details for each pet.
Thoughtful’s Pool Management Software is a unique
combination of the features available in our other software
offerings for service businesses. Also includes inventory
and special invoicing options. Includes also features
for job scheduling, customer information management
(CRM), payroll preparation, job scheduling, mapping,
dispatch, e-mail options, built-in credit card processing
features, and more.
Our Residential Cleaning Software is the leading product
in the field of service business software. We were the
first to produce software for the cleaning industry,
more than 22 years ago. Our residential cleaning software
provided integrated customer information, accounts receivable,
employee management, job scheduling and payroll functions
way back then. That DOS product for residential cleaning
eventually was migrated to the Windows environment,
and it has grown ever since. Several other companies
tried to emulate our software, and have produced imitations.
The original version of our employee scheduling and
job scheduling software, as modified and enhanced over
the years, remains the number one in the industry. To
maintain our leading position, we are continually improving
our software for residential cleaners, because we listen
to our users in the residential cleaning industry, and
provide them with the features they request in our software
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One of the first industries for which we produced comprehensive
management software was Security Business and Guard
Service Businesses. Our Security Business Software has
all the basic features shown to be needed and loved
by thousands of other service business owners and managers.
It was based initially on our famous comprehensive software,
and we incorporated numerous special features for security
and guard service business as we learned more form our
clients. Includes employee scheduling, payroll, accounting,
and numerous other features. Use it to keep track of
alarm codes, special emergency numbers for each client.
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Thoughtful’s Appliance Repair Service Software include
all the features you need from one software package to
make it the full and only management software you need
to run your tree service business. Comprehensive scheduling,
estimating, payroll, inventory, invoicing, e-mail, mapping
and other features combine together to give you exactly
what you need for your appliance repair service.
Thoughtful’s service business software for Carpet
Cleaners has become the most powerful and popular program
for carpet cleaners nationwide. Like the software for
window cleaners, the software for carpet cleaner businesses
has grown out of the original program written by our founder
over 20 years ago. Like the software for maid services,
pest control businesses and others, Scheduling Manager
for carpet cleaning businesses allows you to record details
about each client, perform job scheduling for unlimited
number of trucks, perform dispatch on a daily basis, print
invoices and track account balances, create maps and optimize
routes for each team/truck, and calculate and keep track
of payroll and timecard information for all employees
– whether you pay them hourly, on commission, or
by flat rate. Comprehensive reminder and e-mail features
also make it easy to remind clients when they’re
due for a new carpet cleaning, and encourage client to
call for new services.
Thoughtful’s Computer Maintenance Company Software
is a unique combination of the features available in our
other software offerings for personal service businesses.
Includes special invoicing options. Includes also features
for job scheduling, customer information management (CRM),
payroll preparation, job scheduling, mapping, dispatch,
e-mail options, built-in credit card processing features,
and capabilities to record types, names and other details
for all computer equipment serviced.
Thoughtful’s Electrical Maintenance Services Software
is a unique combination of the features available in our
other software offerings for personal service businesses.
Includes special invoicing options. Includes also features
for job scheduling, customer information management (CRM),
employee scheduling, payroll preparation, mapping, dispatch,
e-mail options, built-in credit card processing features,
and capabilities to record types, names and other details
for all electrical equipment serviced.
Thoughtful’s Fire Sprinkler Service Software is
based upon the same winning base platform as our other
special offerings for specific service businesses, such
as lawn care and maid services. It also includes all the
features you’d expect from a top quality program
for the pressure washing industry. Hundreds of Fire Sprinkler
Service businesses in the U.S., the U.K., Australia, and
the rest of the world are using Scheduling Manager for
Fire Sprinkler Service Software to become more efficient,
save time and money through use of the latest computer
technology. It’s a breeze to maintain appointments,
perform employee scheduling and job scheduling, as well
as accounts receivable and payroll efficiently with Scheduling
Manager for Fire Sprinkler Service Software Businesses.
Thoughtful’s Handyman Services Software is a unique
combination of the features available in our other software
offerings for service businesses. Also includes inventory
and special invoicing options. Includes also features
for job scheduling, customer information management (CRM),
payroll preparation, mapping, dispatch, employee scheduling,
e-mail options, built-in credit card processing features,
and more.
HVAC
Software
Thoughtful’s Software for Heating, ventilation
and Air Conditioning (HVAC) businesses includes
all the modules you need in software for an HVAC business
to efficiently run your business, maintain lists of
all your customers, including a wealth of useful information,
such as how much they owe, sales and budget analysis
reports, etc. Maintain job schedule calendars, schedule
your employees efficiently, use a variety of mapping
software add-ons to optimize routes for your technicians,
keep track of inventory usage, maintain information
concerning equipment installed at your client’s
locations, generate payroll reports, and more.
Thoughtful’s Lawn Care Software is based upon the
same winning base platform as our other special offerings
for specific service businesses, such as home health care
and maid services. It also includes all the features you’d
expect from a top quality program for the lawn care industry,
such as ability to specify and track the use of fertilizers,
and prepare reports of chemical usage for state regulators.
Hundreds of lawn care and landscape maintenance businesses
in the U.S. and the rest of the world are using Scheduling
Manager for Lawn Care to become more efficient, save time
and money through use of the latest computer technology.
It’s a breeze to maintain appointments, perform
employee scheduling and job scheduling, as well as accounts
receivable and payroll efficiently with Scheduling Manager
for Lawn Care Businesses. The present Windows-based software
is based on our initial program for lawn care, The Lawn
Care Manager (by Quetzal).
Thoughtful’s Painting Contractors Business Software
is a unique combination of the features available in our
other software offerings for personal service businesses.
We include capability to record details of each room to
be painted, including dimensions, preferred colors, date
last painted, and more. Also includes special invoicing
options. Includes also features for job scheduling, customer
information management (CRM), payroll preparation, job
scheduling, mapping, dispatch, e-mail options, built-in
credit card processing features.
Pest Control Software
Scheduling Manager Pest Control software is
based upon the same winning base platform as our other
special offerings for specific service businesses. It
also includes all the features you’d expect from
a top quality program for the pest control industry, such
as ability to specify and track the use of chemicals,
and prepare reports of chemical usage for state regulators,
and also the ability to specify which pests are being
targeted for any client location. The software comes with
a database of all the chemicals approved for pest control
in the United States. Hundreds of exterminating businesses
in the U.S. and the rest of the world are using Scheduling
Manager software for pest control to become more efficient,
save time and money through use of the latest computer
technology. It’s a breeze to maintain appointments
and perform employee scheduling efficiently with Scheduling
Manager — the finest pest control software available
today.
Thoughtful’s Plumbing Business Software is a unique
combination of the features available in our other software
offerings for service businesses. Also includes inventory
and special invoicing options. Includes also features
for employee scheduling, customer information management
(CRM), payroll preparation, job scheduling, mapping, dispatch,
e-mail options, built-in credit card processing features,
and more.
Thoughtful’s Pressure Washing Business Software
is based upon the same winning base platform as our other
special offerings for specific service businesses, such
as lawn care and maid services. It also includes all the
features you’d expect from a top quality program
for the pressure washing industry. Hundreds of pressure
washing businesses in the U.S. and the rest of the world
are using Scheduling Manager for Pressure Washing to become
more efficient, save time and money through use of the
latest computer technology. It’s a breeze to maintain
appointments, perform employee scheduling and job scheduling,
as well as accounts receivable and payroll efficiently
with Scheduling Manager for Pressure Washing Businesses.
The present Windows-based software is based on our initial
program for cleaning, The Cleaning Manager.
Thoughtful’s service business software for Restoration
Cleaning Businesses has become the most powerful and popular
program for restoration cleaners nationwide. Like the
software for window, power washing and carpet cleaners,
the software for restoration cleaning businesses has grown
out of the original program written by our founder over
20 years ago. Like the software for maid services, etc.,
Scheduling Manager for Restoration Cleaning Businesses
allows you to record details about each client, perform
complex job scheduling, accomplish dispatch on a daily
basis, print invoices and track account balances, create
maps and optimize routes for each cleaning technician,
and calculate and keep track of payroll and timecard information
for all employees – whether you pay them by commission,
hourly, or by flat rate, or a combination of the above.
Comprehensive reminder and e-mail features add to the power
of the software.
Our Septic Tank Cleaning Software includes all the features
you would expect from a software program specifically
customized for your industry. Including features for customer
information management, job and employee scheduling, payroll
calculation, reminders, mapping features, invoicing and
more. All at a great price!
Thoughtful’s Snow Removal Service Software is a
unique combination of the features available in out other
software offerings. It includes special features for each
particular industry we specialize in. Also, Thoughtful
is unique in that we offer to provide a feature for you,
at low or reasonable cost, if you don’t find it
in the software. Our Snow Removal Service Software includes
features for customer information management, leads management
(CRM), job scheduling, payroll, employee scheduling, mapping,
and more. Also integrates with our Caller ID features.
QuickBooks real-time interface available.
Thoughtful’s Tree Service Business Software include
all the features you need from one software package to
make it the full and only management software you need
to run your tree service business. Comprehensive scheduling,
estimating, payroll, inventory, invoicing, e-mail, mapping
and other features combine together to give you exactly
what you need for your business servicing trees.
Window
Cleaning Software
Our first client for the first software program written
by our founder back in 1986 was Software for Window
Cleaners. A business in an upscale summer resort area
wanted software to manage complex schedules, as well
as billing and staff scheduling issues. Most of the
clients wanted window cleaning only during the summer
months, when they were staying in their vacation homes.
For the rest of the year, jobs could be scheduled less
frequently, if at all. Customers wanted cooling and
heating systems checked during the winter but not much
else. This meant that the requirements for employee
scheduling were complex and the software needed to help
resolve those issues, as well as several others. For
example, many clients wanted bills sent to their Manhattan
addresses while the work was done for their holiday
homes hundreds of miles away. Out of this assignment
came the Cleaning Manager, which later transformed into
the best-selling Scheduling Manager for Window Cleaners.
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| © Thoughtful Systems, Inc.
2011 |
| P.O. Box 150136 Brooklyn, NY 11215
USA |
| Tel: 800-759-2532 (USA) Tel: +1
718-369-0608 (International) Fax: (347) 987-3927 |
| Tel: 020 7617 7242 (United Kingdom) Tel: (02)
8003-4247 (Australia) Tel: (11) 083-6442 (South Africa) |
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